About Us
Our Story
Genuine Disability Services is dedicated to providing compassionate and inclusive support for individuals with disabilities. Committed to empowerment and independence, we go beyond traditional care by embracing each individual’s unique challenges and aspirations.
More than just a service provider, we foster a community built on dignity, respect, and growth. Guided by empathy, integrity, and innovation, we deliver tailored solutions that truly make a difference.
Why Choose Us
Our Core Values
Choosing Genuine Disability Services means embracing: Genuine Support: Authentic, compassionate, and tailored care that places the needs of our participants at the forefront. Bespoke Solutions: Tailored care plans meticulously crafted to meet the unique needs, preferences, and aspirations of each individual.
Integrity
Doing what is right. Being true to yourself. Accept accountability for outcomes.
Accountability
Supporting people to find a sense of belonging in their community and be given equal opportunities.
Respect
Treating everybody with dignity. Recognising abilities, qualities and achievements.
Equity
We recognise and value the contribution of our employees across every aspect of our service delivery.
- Behaviours of Concern Data: Summarised data on frequency, duration, and intensity of behaviours of concern and training provided to support staff. This information will include critical analysis of behaviours and the role of support workers within the participants realm
- Behaviour Support Plan: Implementation of comprehensive behavioral support plan. Regular reporting to Positive Behaviour Support Practitioner and Occupational Therapist. Reporting Restrictive practices where and if necessary to the NDIA Commision Portal
- Incident Reports and Risk assessments: Detailed and weekly/ reporting information regarding incidents, behaviours of concern and associated risk assessments. Ensuring transparency in communication via meetings with the participants stakeholders inclusive of Multi Disciplinary Team Meetings
- Sleeping and Overnight Support Data: Detailed sleep data that provides information on frequency and duration of the participants sleep regime observed overnight
- Sensory Reporting: Reporting and data collection of the participants sensory needs to relevant stakeholders
- Building of Daily Functional Capacity: Data collection of the everyday functional capacity that outlines the participant’s support needs over a 24hr period including morning, daytime, afternoon, evening and overnight
- Holistic Care Plan: This includes capacity building strategies implemented to improve the participants hygiene and everyday scheduling (developed collaboratively between the participant’s Psychologist, Speech Therapist, Positive Behaviour Support Practitioner and Occupational Therapist).
Genuine Disability Services is affiliated with NDIA and the State Government/ Department of Communities(Child Protection and Family Support). We are a team building service who will work collectively and collaboratively in a flexible approach to help support the participants in meeting their NDIS goals, Reasonable and Necessary taking into the consideration the participants dignity of choice and control.
Google Review
Clients Love
Intuitive Healing2024-04-18I have been a client of Genuine Disability services for just over 6 months now and i am very happy with their services. The girls in the office are lovely and kind and are always there to help and accomodate to your needs. The support workers are also very nice and pleasant and i enjoy being with them. I am very thankful and would like to say that i am glad i am with such a wonderful company :)
susan leigh2024-04-16As a current client, this company has offered excellent care and have supported me through extremely difficult times of my life. The lovely group have accomadeted to me and my needs in all facets of my disability and progress. I would highly recommend Genuince disability services for their dedicated line of support coordinators and lovely support workers. A great team and company whos company name could not have been more fitting with their consistent, genuince and diligent care.
abdi hassan2023-04-16Great service, I appreciate all that this provider has offered me as they have greatly helped improve my son in his life.
Jyllan Alnabarawi2023-03-20Genuine Disability services is more than just a service provider for me and my son, they have become family to us. Our previous service provider did the bare minimum but Genuine Disability Services always go above and beyond for us, they handle all our affairs not just NDIS related matters. They always try to make our lives as easy as possible. All the staff our very caring and helpful They make us feel like we have people who actually care about us. I can sleep well knowing my son is always well taken care of very well The staff are very professional l and compassionate I couldn’t ask for more
FAQ's
Frequently Asked Questions
Our agency provides a range of support services tailored to the needs of individuals with disabilities. This includes assistance with daily living activities, access to community programs, employment support, and more.
Eligibility criteria vary depending on the specific program or service. Generally, individuals who have a disability that significantly impacts their daily functioning may be eligible for support. We recommend contacting our agency directly to discuss your situation and assess eligibility.
To apply for support services, you can contact our agency either by phone, email, or visiting our office in person. Our staff will guide you through the application process and assist you in accessing the appropriate services.
Funding options vary depending on the individual’s circumstances and the specific services required. This may include funding through the National Disability Insurance Scheme (NDIS), government funding programs, or other sources. Our team can provide information and guidance on funding options available.
Yes, our agency provides support services to individuals of all ages, from children to seniors, who are living with disabilities. We offer age-appropriate programs and support tailored to the needs of each individual.
Support plans are developed in collaboration with the individual receiving services, their family members or carers, and our support coordinators. We conduct comprehensive assessments to understand the individual’s goals, preferences, and support needs, ensuring that the plan is personalized and effective.
