High Quality DisabilitySupport Service ProviderGenuine Disability Services is your trusted provider of
NDIS-supported services in Australia.
Contact Us
High Quality DisabilitySupport Service ProviderGenuine Disability Services is your trusted provider of
NDIS-supported services in Australia.
Contact Us
High Quality DisabilitySupport Service ProviderGenuine Disability Services is your trusted provider of
NDIS-supported services in Australia.
Contact Us

About Us

Welcome to Genuine Disability Service

Genuine Disability Services emerges as a beacon of authenticity and compassion within the realm of disability support. Rooted in a steadfast commitment to inclusivity, empathy, and empowerment, our journey begins with a profound mission: to provide unwavering support to individuals with disabilities as they navigate their path towards a fulfilling and independent life.

Quality

We provide quality and friendly services to each of our esteemed clients.

Care

We create innovative awareness programs that use our consultants' experience and skills to care for our clients.

24/7 Support

We ensure that premium support is provided to meet our client’s individual needs.

Why Choose Us

Our Core Values

Choosing Genuine Disability Services means embracing genuine support: providing authentic, compassionate, and tailored care that places the needs of our participants at the forefront. We offer bespoke care plans meticulously crafted to meet the unique needs, preferences, and aspirations of each individual.

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01

Integrity

Doing what is right for NDIS participants and accepting accountability for outcomes.

02

Accountability

Supporting people to find a sense of belonging in their community and be given equal opportunities.

03

Respect

Treating everybody with dignity. Recognising abilities, qualities and achievements.

04

Equity

We recognise and value every participant we work with and tailor their NDIS plans to their benefit.

Our Services

NDIS Support Services We Provide

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24-hour Home Care Services

24-hour Home Care Services under the National Disability Insurance Scheme (NDIS) provide...

24/7 Complex Care & Support

24/7 Complex Care & Support under the National Disability Insurance Scheme (NDIS) offers...

Specialised Disability Accommodation

Specialised Disability Accommodation (SDA) under the National Disability Insurance Scheme...

Urinary Catheter Care

We provide comprehensive urinary catheter care to ensure individuals remain comfortable...

Ventilator Support

We assist with ventilator operation, airway management, oxygen monitoring, and emergency...

Complex Bowel Care

We follow tailored care plans that may include digital stimulation, enemas, bowel massage...

Tracheostomy Care

Our team is trained in tracheostomy suctioning, cleaning, and monitoring, helping to prevent...

Catheter Care

We know that catheter care is vital for health, hygiene, and comfort. That’s why we provide...

Welcome to Our Accommodations

Welcome to our accommodations at Genuine Disability Services, where we prioritise providing comfortable and accessible accommodation tailored to your needs. Our commitment is to offer a supportive and inclusive environment, ensuring you feel right at home.

Our accommodations are meticulously designed with accessibility in mind, featuring wheelchair ramps, spacious rooms, and adapted bathrooms. Each living space is thoughtfully furnished to provide a relaxing and inviting atmosphere, whether you’re here for a short stay or an extended one.

Our dedicated staff is on hand to assist with daily tasks and provide support, making your stay as seamless as possible.

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Accommodations

Quality Accommodations

Kilburn

3 | 1

Werribee

2 | 2

Deer Park

2 | 2

Salisbury

4 | 1

Click below for helpful resources and additional support

Resources & Downloads

Guidebook for Early Childhood Intervention

Understanding early childhood intervention

NDIS information

Information on the NDIS such as eligibility & how to apply

Booklet 1 – Group Centre Activities

This booklet is an introduction to the NDIS

Booklet 2 – Planning

This booklet is about how to start planning for the NDIS

Booklet 3 – Using your NDIS Plan

This booklet is about how to use your NDIS plan

Google Review

Clients Love

Excellent
Based on 5 reviews
Intuitive Healing
Intuitive Healing
2024-04-18
I have been a client of Genuine Disability services for just over 6 months now and i am very happy with their services. The girls in the office are lovely and kind and are always there to help and accomodate to your needs. The support workers are also very nice and pleasant and i enjoy being with them. I am very thankful and would like to say that i am glad i am with such a wonderful company :)
susan leigh
susan leigh
2024-04-16
As a current client, this company has offered excellent care and have supported me through extremely difficult times of my life. The lovely group have accomadeted to me and my needs in all facets of my disability and progress. I would highly recommend Genuince disability services for their dedicated line of support coordinators and lovely support workers. A great team and company whos company name could not have been more fitting with their consistent, genuince and diligent care.
abdi hassan
abdi hassan
2023-04-16
Great service, I appreciate all that this provider has offered me as they have greatly helped improve my son in his life.
Jyllan Alnabarawi
Jyllan Alnabarawi
2023-03-20
Genuine Disability services is more than just a service provider for me and my son, they have become family to us. Our previous service provider did the bare minimum but Genuine Disability Services always go above and beyond for us, they handle all our affairs not just NDIS related matters. They always try to make our lives as easy as possible. All the staff our very caring and helpful They make us feel like we have people who actually care about us. I can sleep well knowing my son is always well taken care of very well The staff are very professional l and compassionate I couldn’t ask for more

FAQ's

Frequently Asked Questions

Our agency provides a range of support services tailored to the needs of individuals with disabilities. This includes assistance with daily living activities, access to community programs, employment support, and more.

Eligibility criteria vary depending on the specific program or service. Generally, individuals who have a disability that significantly impacts their daily functioning may be eligible for support. We recommend contacting our NDIS agency directly to discuss your situation and assess eligibility.

To apply for support services, you can contact our agency either by phone, email, or visiting our office in person. Our staff will guide you through the application process and assist you in accessing the appropriate services.

Funding options vary depending on the individual’s circumstances and the specific services required. This may include funding through the National Disability Insurance Scheme (NDIS), government funding programs, or other sources. Our team can provide information and guidance on funding options available.

Yes, our agency provides support services to individuals of all ages, from children to seniors, who are living with disabilities. We offer age-appropriate programs and support tailored to the needs of each individual.

Support plans are developed in collaboration with the individual receiving services, their family members or carers, and our support coordinators. We conduct comprehensive assessments to understand the individual’s goals, preferences, and support needs, ensuring that the plan is personalised and effective.